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PC Technician Job Description: Troubleshoot & resolve complex personal computer hardware/software/peripheral problems. Will install, configure, repair, & maintain personal computer software, hardware, & peripheral devices. Provide first & second level support to internal customers reporting IT-related problems via telephone & e-mail. Provide assistance & training to users on computer operation and software. Log & track all service requests in helpdesk ticketing system. Troubleshoot basic.
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